Privacy policy
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person has the right to protection of his or her privacy and to protection against misuse of his or her personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.
I. Introduction
This data protection declaration is intended to provide you as a customer or interested party with a detailed overview of how and to what extent your data is collected, stored, processed, passed on and transmitted by us when you visit our pages or use our services. In addition, it is intended to provide you with an overview of the data protection measures we have in place and the options available to you when you visit our site and use our services.
In order to be able to ensure the protection of your data in the future, in particular in accordance with new legal requirements and technical developments, it is essential to adapt this data protection declaration from time to time. We therefore recommend that you review our information and notes on data processing at regular intervals.
When creating the privacy policy, we have tried to keep as much distance as possible from legal phrases in order to ensure that non-lawyers also understand everything. If references to the legal text appear in some places, this is solely due to completeness. If sections are not understandable, please let us know so that we can revise the relevant passage.
1. What data is involved?
When we speak of data processing, we always mean your personal data. This means data that relate to an identified or identifiable person. That is, all data that have a relationship (whether direct or indirect) to you, e.g. first name, last name, addresses, e‑mail addresses, user behavior, etc..
2. Why do we process personal data?
On the one hand, because we can’t get around it. On the other hand, we want to provide you as a customer with the best possible user experience and are therefore always striving to optimize our services. We process personal data only in compliance with legal requirements. This means that data is only processed if we have legal permission to do so. In addition, we process data if we have consent or if we have a legitimate interest in the processing.
3. When and to what extent do we process personal data?
In the following, you will find an overview of all procedures in which personal data of yours is processed.
3.1 For the provision of contractual services / registration
We process inventory data and contract data in order to fulfill our contractual obligations and services.
3.2 Contacting
If contact is made by e‑mail, the information is processed to the extent necessary to answer your questions. You can find further information on this under the point «II. Technologies».
3.3 Visit of our website
When you use our website, we or our authorized service providers may use cookies or similar technologies. The information collected in this way helps us to better adapt our services to the needs of our customers, to make them better and faster and, above all, even more secure. Likewise, they serve advertising purposes.
4. Data deletion and storage period
The data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the user data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to user data that must be retained for reasons of commercial or tax law.
5. How do we protect your personal data?
We implement physical, technical and administrative security measures to adequately protect your personal information from loss, misuse, unauthorized access, disclosure and alteration. These security measures include firewalls, data encryption, authorization controls for access to data the conscientious selection of our server locations. We are committed to securing our systems and services.
6. Your rights
As soon as personal data of yours is processed, you are entitled to the following rights vis-à-vis the person responsible (i.e. us):
- Right to information
- Right of rectification or erasure
- Right to restriction of processing
- Right to object to processing
- Right to data portability
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
II. Technologies
The following section is intended to give you a better understanding of the various technologies we use and how they are used. When you use our website, we or our authorized service providers may use cookies or similar technologies.
1. Provision of the website and creation of log files
As soon as you visit our website, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:
- Information about the browser type and version used
- The operating system of the user
- The IP address of the user
- Date and time of access
- Websites from which the user’s system accesses our website
The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, your IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
2. Cookies
2.1 Use of cookies
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If you as a user call up a website, a cookie may be stored on your operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Cookies cannot execute programs or transmit viruses on your computer. They serve to make the Internet offer more user-friendly and effective overall.
When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. In this context, a reference to this privacy policy is also made.
Cookies are stored on your computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
2.2 Delete cookies
Of course, on your browser you can delete the cookies on the hard drive. This is done as follows:
Safari (on iOS)
- Open the «Settings» of the iPhone
- Choose «Safari»
- Under the «Privacy & Security» section, select the «Block cookies» item
- Select the «Always block» item
- Open the «Settings» of the iPhone
Safari (on Mac)
- Click on «Safari» in the menu bar and then on the «Preferences» item
- Select the «Privacy» section
- Next to «Cookies and website data», select «Always block»
- Close the settings window
Chrome (on Android)
- Tap the «More» icon (three dots) in the upper right corner and then «Settings»
- Tap on «Privacy» and then «Clear browser data»
- Under the «Privacy & Security» section, select the «Block cookies» item
- Place a check mark next to «Cookies and website data». Remove all other checkmarks
- Tap on «Delete data»
Chrome (on Windows & Mac)
- Open Google Chrome on your computer
- Tap the «More» icon (three dots) in the upper right corner and then «Settings»
- Click «Show advanced settings» at the bottom
- Under «Privacy», click «Content settings»
- Under «Cookies», click «All cookies and website data»
- If you want to delete all cookies, click «Delete all»
Internet Explorer (on Windows)
- First press the «Alt» key on the keyboard
- In the «Tools» menu, select the «Internet Options» item
- Now click on the «Privacy» tab
- Then, under Settings, move the slider up to block all cookies
- Confirm your setting with «OK»
Firefox (on Windows)
- First press the «Alt» key on the keyboard
- Click on «Extras» in the menu bar and then on the «Settings» item
- Select the «Privacy» section
- Set the drop-down list next to «Firefox will create a history» to «create according to custom settings».
- Disable «Accept cookies»
- Close the settings window
3. Contact forms, contact email
Our website contains forms that can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored. The following data is also stored at the time the message is sent:
- User name
- Company of the user
- E‑mail address of the user
- The IP address of the user
- Date and time of entry
For the processing of the data, your consent is obtained during the sending process and reference is made to this privacy policy. Alternatively, it is possible to contact us via our provided e‑mail address. In this case, the user’s personal data transmitted with the e‑mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e‑mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
4. Google Analytics
We use Google Analytics on our website to analyze the surfing behavior of our users. The software sets a cookie on the user’s computer (see section 2). If individual pages of our website are called up, the following data is stored:
- Two bytes of the IP address of the user’s calling system.
- The accessed web page
- The website from which the user has reached the accessed website (Referrer)
- The subpages that are called from the called web page
- The time spent on the website
- The frequency of access to the website
Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there. Google is certified under the Privacy Shield agreement and thereby offers a guarantee that the European data protection law comply. We only use Google Analytics with IP anonymization activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user’s browser is not merged with other data from Google. Users may prevent the storage of cookies by selecting the appropriate settings on their browser software; users may also prevent the collection of data generated by the cookie and related to their use of the online offer by Google and the processing of this data by Google by using the link provided under following link available browser plugin and install it. For more information about Google’s use of data, settings and opt-out options, please visit the Google website at «Data use by Google when you use our partners’ websites or apps.», «Data use for advertising purposes», «Manage information that Google uses to serve ads to you». Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the Internet. In doing so, pseudonymous usage profiles of the users can be created from the processed data.
5. Integration of services and contents of third parties
Within our online offer, we use content or service offers from third-party providers based on our legitimate interests in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as «content»). This always requires that the third-party providers of this content, perceive the IP address of the user, because without the IP address they could not send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as «web beacons») for statistical or marketing purposes. The «pixel tags» can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources. The following presentation provides an overview of third-party providers and their content, along with links to their privacy statements, which contain further information on the processing of data and, in part already mentioned here, opt-out options:
- External fonts from Google, Inc. («Google Fonts»). The integration of Google Fonts is done by a server call at Google (usually in the USA). Privacy policy, Opt-Out.
- Maps of the service «Google Maps» of the third party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy, Opt-Out.
- Videos from the «YouTube» platform of the third-party provider Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy, Opt-Out.
- External code of the JavaScript framework «jQuery», provided by the third party vendor. jQuery Foundation.
The information collected in this way helps us to better adapt our services to the needs of our customers, to make them better and faster and, above all, to make them even more secure.
III. Your rights
1. Right to information
You can request confirmation at any time as to whether personal data concerning you is being processed by us. This information is, of course, free of charge, unless it is requested more often than average.
2. Right to rectification
If the personal data stored by us is incorrect or incomplete, you can submit a request for correction at any time. The correction must be made by us without delay.
3. Right to restriction of processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:
- If you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of the personal data;
- Die Verarbeitung unrechtmässig ist und Sie die Löschung der personenbezogenen Daten ablehnen und stattdessen die Einschränkung der Nutzung der personenbezogenen Daten verlangen;
- We no longer need the personal data for the purposes of processing, but you need it for the assertion, exercise or defense of legal claims, or
- If you have objected to the processing and it has not yet been determined whether the legitimate grounds of us outweigh your grounds.
If the processing of personal data relating to you has been restricted, this data may — apart from being stored — only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.
4. Right to deletion
Unless there is a legitimate interest to the contrary, you can assert your right to deletion at any time.
5. Revocation of consent
Any data processing based on your consent may be discontinued as soon as you revoke your consent. The revocation can be made at any time and with effect for the future. As we are obliged to store the giving consents due to our accountability, the revocation must be made in writing, whereby a revocation by e‑mail is sufficient.
IV. Disclaimer
The author assumes no responsibility for the correctness, accuracy, timeliness, reliability and completeness of the information.
Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.
V. Liability for links
References and links to third party websites are outside our area of responsibility. Any responsibility for such websites is declined. The access and use of such websites is at the user’s own risk.
VI. Copyrights
The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to Roandi Vinos GmbH or to the specifically named copyright holders. For the reproduction of any elements, the written consent of the copyright holders must be obtained in advance.